Frequently Asked Questions
Everything you need to know about Chuck & Don's fashion and services.
How long does shipping take for my order?
Standard shipping typically takes 3-5 business days within the continental US. International shipping times vary by location, usually ranging from 7-14 business days.
What is your return policy?
We offer a 30-day return policy for all unworn and unwashed items with original tags attached. Simply use our online portal to generate a prepaid return label.
How do I determine the right size for me?
Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.
Which payment methods do you accept?
Chuck & Don's accepts all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Klarna.
Can I exchange an item for a different color or size?
Yes, we offer free exchanges. You can initiate an exchange through our returns portal, and your new item will be shipped as soon as the original is scanned by the carrier.
How should I care for my Chuck & Don's apparel?
To ensure longevity, we recommend machine washing your garments in cold water on a gentle cycle and hanging them to dry. Specific care instructions are located on the inner label of each piece.